Micronix Systems’s service range has expanded to offer you a full laboratory service solution. Our high standards of support & service now apply to more of your essential equipment. Optimize your laboratory’s performance with continuity, reliability, and the trusted partnership that Micronix provides.
Our emergency repair service provides a 24-hour response time, ensuring that you receive rapid support whenever you need it. Micronix stocks a wide variety of replacement parts to minimize equipment downtime. We also offer a wide variety of loaner equipment to ensure that you have a temporary solution, reducing any impact on your productivity.
Micronix is one of the leading service and repair providers in the Northeast US Corridor, serving customers from Massachusetts to Maryland. Micronix Systems is compliant and active in the ISN, Reptrax, Symplr, and Vendormate systems. We are prescreened and trained on every level, including immunizations, policy compliance, and insurance information allowing us to seamlessly work with clients to perform required services.
Enhance your equipment's performance with Micronix Systems’ annual or semi-annual Preventative Maintenance services. For your convenience, our customer service team will send reminders tailored to your schedule, helping you stay proactive about maintenance needs.
Our flexible service contract solutions offer multiple tier levels, allowing you to customize support that perfectly meets your needs. Whether you're looking for comprehensive coverage or just the basics, we ensure that you receive the best possible service tailored to your unique requirements.
Tier I
Tier II
Tier III
Annual Maintenance
Detailed Maintenance Reports
24-Hour Reponse Time*
Loaner Covered for Duration of Repair
Interim Service Visit Fees Included
(1) Annual PO Number Required
Standard Replacement Parts Included**
Accessories or consumables (ie: knifeholders or ink cartridges) are not included in any level of coverage.
* 24-hour response time is 24 business hours, excluding weekends and holidays.
** Parts determined to be damaged by neglect or misuse are not covered.